Complaints

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Complaints

If you would like to raise a concern about any part of your dealings with Glen Point Capital LLP (the “firm”), you can contact the firm by writing to our compliance department, or you can telephone or email the firm. Our contact details are below:

  • Postal Address: Glen Point Capital LLP, 12 Conduit Street, London W1S 2XH; Attention: Compliance
  • Telephone: +44 20 7190 7960
  • Email : compliance@glenpointcapital.com

We will deal with your complaint through our internal complaints procedure.

Investors classified as eligible complainants in accordance with the Financial Conduct Authority’s rules (“Eligible Complainants”) may obtain a copy of Glen Point Capital LLP’s complaints procedure by contacting the compliance department.

Financial Ombudsman Service

If an Eligible Complainant is dissatisfied with the firm’s response, in certain circumstances they may refer the case directly to the Financial Ombudsman Service.

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